CRM, client and client experience management

Customer information management
We help our clients to realize their actual skills with turning their client data into valuable information, as well as to see what further possibilities exist in the use of this data.
Our Solutions
Customer Information Flow Analysis (CusIN): methodological toolkit for customer information flow analysis and for the development of skills related to transforming customer data into customer information.
Customer experience management
We help our clients to develop their skills with operational and technological developments, in order to provide services that ensure quality individual customer experience.
Our Solutions
Customer experience management (CxM) maturity model.

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