Is relationship banking dead?
Only 50% of bank customers are willing to keep their existing level of business with their bank, and only 59% are willing to purchase additional products or services.
Banks now must compete experience by experience and with a relentless focus on delivering value to customers. Technology helped empower the customers and disruptors who threaten banks today, and only technology can help banks address these threats to reshape and rebuild customer relationships and create sustainable growth.
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